• Select your preferred tour package.
• Choose flight, hotel, and transport options.
• Complete your booking securely online.
• Receive instant confirmation with all travel details.

Yes! You can choose your preferred hotels, flight timings, transport options, and additional services like guided Ziyarah to create a fully customized package.

Yes, we offer group Umrah packages for families, friends, and organizations—ensuring a cost-effective and well-organized pilgrimage experience.

Yes, we provide expert guides who assist you through Umrah rituals and Ziyarah tours, ensuring a spiritually fulfilling and smooth experience.

Yes, we can seamlessly combine your spiritual journey with a memorable leisure trip. We specialise in creating multi-destination itineraries that include stops in popular destinations such as Dubai, Turkey, Malaysia, Doha, or Jordan. Let us know your dream combination, and we will craft the perfect package for you.

Absolutely. We specialise in arranging packages for families, small groups, and large community organizations, often with special group discounts. We ensure your party can stay and travel together throughout the journey.

You can extend your trip to explore beautiful and historic places like Turkey, UAE, Oman, and Taif—combining spirituality with adventure.

Yes, depending on the country you wish to visit, a separate visa may be required. Our team can guide you through the application process.

Yes — you can visit sites like Masjid al-Qiblatayn, the Cave of Hira, Jabal Uhud, and many more sacred landmarks in and around Saudi Arabia.

Yes, Miqat Travels offers multi-city flight options, allowing you to travel seamlessly between multiple destinations in one trip.

The best time depends on your preferences: 1. Spring & Winter (October–March) – Ideal for sightseeing and comfortable weather. 2. Ramadan & Hajj Season – Spiritually rewarding but requires early booking due to high demand.

We offer a range of accommodations—from budget-friendly options to luxurious 5-star hotels near Masjid Al Haram and Masjid Nabawi.

Yes! We provide exclusive deals on hotels within walking distance of Masjid Al Haram and Masjid Nabawi.

Many hotels offer free shuttle services, ensuring easy access to Haram, especially during prayer times.

Most hotels provide free Wi-Fi, breakfast options, prayer facilities, and 24/7 customer service to support your pilgrimage needs.

Enhance your journey with guided Ziyarah tours, Quran study circles, and visits to historical Islamic landmarks.

Yes! Book private guided tours to significant Islamic sites, including Jannatul Baqi, Masjid Quba, and Mount Uhud.

Yes, we include Ziyarat tours to key historical and religious sites in both Makkah and Madinah as a standard part of our packages. For private trips, these tours can be fully customized to your schedule and interests.

Absolutely! Families can enjoy cultural museums, heritage sites, and Islamic exhibitions offering enriching experiences for all ages.

Yes! You can book individual activities, tours, and experiences without purchasing a full Umrah package.

Yes, we provide a variety of Umrah packages departing from major Australian cities like Sydney, Melbourne, Brisbane, and Perth. Our packages are tailored to suit different budgets and preferences, ensuring a spiritually fulfilling journey.

Absolutely. While we are based in Australia, we specialise in arranging Umrah journeys for pilgrims from all over the world. We welcome and support clients from New Zealand, the UK, the USA, Canada, Europe, Asia, and beyond.

The booking process is simple and can be completed entirely online. You can browse our packages, contact our international team via email or WhatsApp, and we will guide you through every step. All payments and documentation can be handled securely online.

We offer a range of convenient payment options, including bank transfers, major credit/debit cards, and flexible installment plans on select packages.

Yes, we handle the entire visa processing service along with expert guidance to make your journey smooth and hassle-free.

Visa processing typically takes between 5 to 10 business days, depending on your country of residence and application completeness.

Absolutely. Our travel team can manage all flight changes and re-bookings if you decide to extend your spiritual journey or add a leisure segment to another country.

You can reach us via email, phone, or WhatsApp. Our support team is available 24/7 to assist you with any queries or concerns.

Travel insurance is highly recommended for all pilgrims. We can guide you to reputable providers that offer specialized Umrah travel insurance to cover any unforeseen circumstances.

• Yes, for small purchases, tips, and markets. We recommend 500–1000 SAR (approx. $200–400 AUD).
• Cards are widely accepted, but cash is useful for incidentals.
• You can try Remox or other nearby currency exchanges for better rates.

• Budget (food court): 15–25 SAR ($6–10 AUD).
• Restaurant: 35–70 SAR ($14–28 AUD).
• Plan for 80–150 SAR ($32–60 AUD) per day for lunch and dinner.

• Walk near the Haram.
• Use Uber or Careem apps for taxis – they are safe, reliable, and provide fixed fares.
• Always double-check the pickup point before confirming your ride.

• Yes, the holy cities are very safe.
• Many women and female groups travel alone.
• Women-only spaces are available in transport and queues.

• Look for official security staff.
• Seek people wearing jackets with 'May I help you?' near Haram – they speak English or Arabic.
• Use Google Maps for navigation.
• Call our 24/7 support: +61 413 095 075.

• Yes, it is recommended to get a Saudi eSIM near the Haram (Ibrahim Khalil Road, near the Clock Tower).
• Avoid getting it at the airport, but if you do, activate it immediately to ensure it works.
• STC is the recommended telecom operator for high coverage; Zain also works.

• Use the official Nusuk app.
• Book your free slot as soon as possible, as slots usually open 2–3 weeks in advance and are limited.

• Use the Nusuk app to book instant track spots.
• The slots refresh every 20 minutes.

• Yes, tap-to-pay is widely accepted.
• Banks may charge international transaction fees (typically 2–3%) or provide a lower exchange rate.
• To avoid high fees, use a travel card like Wise, Revolut, or Airwallex.
• Wise referral link for a fee-free transfer of up to £500 on sign-up: https://wise.com/invite/arhc/waqasj6

• Passport: Valid for at least 6 months from the date of entry.
• Saudi Visa: Printed and stored safely with your passport.
• Return Ticket: Printed and ready.
• Bank Notification: Your bank has been informed of your travel dates to Saudi Arabia.

• Nusuk (official app for Rawdah bookings, etc.):
• Android: https://play.google.com/store/apps/details?id=com.moh.nusukapp&hl=en_AU
• iOS: https://apps.apple.com/us/app/nusuk-%D9%86%D8%B3%D9%83/id6469515422
• Google Maps: Download offline maps of Makkah and Madinah for easy navigation.
• Uber: Reliable taxi service for local transportation.

• General Emergency: 112
• Police: 999
• Ambulance / Medical: 997
• Traffic Police: 993
• Miqat Travels 24/7 Support: +61 413 095 075

• Al-Haram Emergency Hospital – ~1 km from Haram (King Abdullah Gate side).
• Ajyad Emergency Hospital – Very close, in Ajyad area near the southern side of Haram.

• Al-Haram Hospital – Located in central Madinah, near Al-Masjid an-Nabawi.
• Al-Safiah Health Centre – On the Qiblah side of the Prophet’s Mosque; very close.

• Albayt Medical General Center – Located at P11, Clock Tower, next to Mövenpick Hotel.
• Operating hours: 7 days a week, 08:00 AM – 12:00 AM.
• Website: https://amcmakkah.com/

• Avoid the midday heat, as temperatures can exceed 40°C.
• Stay well-hydrated and consider carrying electrolytes for long walks.
• Wear sturdy, comfortable footwear since walking will be frequent.
• Carry all prescription medicines with proper documentation and keep copies.
• Stay informed about local conditions, including weather, air quality, and crowd density.
• Protect yourself from the sun with a hat, sunglasses, and sunscreen.
• While vaccinations are not mandatory, meningitis and influenza vaccines are recommended.